Return Policy

RETURN POLICY

In the unlikely event that you are unhappy with our product, you can return your item for a full refund. Please email us at info@captivco.com within 14 days of your product arriving at its destination. We will provide shipping details but the buyer is responsible for all shipping fees in the return process. The product must be in like new condition.

If you would like to exchange your product for a different size or color, we will gladly exchange your product if it is within 14 days of arriving at your destination. Please email us at info@captivco.com and we will provide shipping details. The buyer is responsible for all shipping fees in the return process. The product must be in like new condition.